Troubleshooting Guide: How to Fix ‘Your Computer Appears to be Correctly Configured, But the Device or Resource DNS Server Is Not Responding’

In the digital age, a stable internet connection is crucial for both personal and professional activities. However, users often encounter connectivity issues, and one common error message that can be frustrating is “Your Computer Appears to be Correctly Configured, But the Device or Resource DNS Server Is Not Responding.” This error indicates a problem with the Domain Name System (DNS) configuration, which translates human-readable domain names into IP addresses. In this troubleshooting guide, we will explore the causes behind this error and provide step-by-step solutions to resolve it.

Understanding the Error Message

When your computer displays the message “Your Computer Appears to be Correctly Configured, But the Device or Resource DNS Server Is Not Responding,” it suggests that your device is unable to communicate with the DNS server, leading to a disruption in the translation of domain names to IP addresses. This can result in an inability to access websites, causing inconvenience and potential disruption to your online activities.

Common Causes of DNS Server Issues

Incorrect DNS Settings:

The most straightforward cause of this error is incorrect DNS settings on your computer. This could be due to manual misconfigurations or issues with automatic assignment from your Internet Service Provider (ISP).

Router or Modem Issues:

Problems with your router or modem can also lead to DNS server errors. Issues may include outdated firmware, overheating, or physical damage.

Firewall Interference:

Overly restrictive firewall settings can block the connection between your computer and the DNS server, leading to the error message. Review your firewall settings to ensure they are not overly aggressive.

Malware or Viruses:

Malicious software can interfere with network settings, including the DNS configuration. Performing a thorough malware scan on your computer is essential to rule out this possibility.

ISP DNS Server Problems:

Sometimes, the issue might be on the side of your Internet Service Provider. Their DNS servers may be experiencing technical problems or outages.

Troubleshooting Steps to Fix the Error

Check DNS Settings:

Start by verifying your DNS settings. On Windows, go to the Control Panel, navigate to Network and Sharing Center, and click on “Change adapter settings.” Right-click on your active network connection, select Properties, and choose Internet Protocol Version 4 (TCP/IPv4). Ensure that the DNS settings are set to “Obtain DNS server address automatically.”

Use Google’s Public DNS:

If the automatic DNS assignment doesn’t work, consider using Google’s Public DNS. In the TCP/IPv4 properties, set the preferred DNS server to and the alternate DNS server to This can often resolve issues related to DNS server unresponsiveness.

Restart Your Router or Modem:

Power cycle your router or modem by unplugging it, waiting for a few seconds, and then plugging it back in. This simple step can resolve many connectivity issues related to router or modem problems.

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Update Router Firmware:

Log in to your router’s web interface and check for available firmware updates. Outdated firmware can lead to various network issues, including DNS server errors. Update the firmware following the manufacturer’s instructions.

Disable Firewall Temporarily:

Temporarily disable your firewall and check if the DNS server error persists. If the issue is resolved, adjust your firewall settings to allow the necessary connections. Make sure to enable the firewall again after troubleshooting.

Run Malware Scans:

Perform a thorough malware scan using reputable antivirus software. Remove any detected threats and restart your computer. Malware can sometimes alter DNS settings, causing connectivity problems.

Contact Your ISP:

If none of the above steps resolves the issue, contact your Internet Service Provider. They can provide assistance and may be able to identify and address problems with their DNS servers.

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The “Your Computer Appears to be Correctly Configured, But the Device or Resource DNS Server Is Not Responding” error can be frustrating, but with the right troubleshooting steps, it is often possible to resolve the issue and restore a stable internet connection. By systematically addressing potential causes, from incorrect DNS settings to router problems and malware, users can enjoy uninterrupted online activities. Remember to follow these steps carefully, and if the problem persists, seek assistance from your ISP or a qualified technical support professional. A reliable internet connection is essential in today’s digital world, and resolving DNS server issues ensures a smooth online experience for users.

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